Concierge Balfour at Riverfront Park Denver 10-2015

by Stacey Norton
(Denver, Colorado)

Position Summary:
In this role you will work as a Concierge at the front desk, provide five star quality concierge services. Serving as an ongoing resource by pro-actively anticipating the needs of our residents so a solution can be offered before being requested. The Concierge responds to each of our residents and visitors, personalizing the delivery of the service to meet the specific needs of each resident. The successful candidate will also provide support to the life enrichment and administrative staff. This is an outstanding opportunity for individuals who are team oriented, dedicated, and enthusiastic about working with seniors. Your ability to work every other weekend and evenings is essential in this role.

Shift(s) Available:
-Full Time: 3:00 p.m. - 11:30 p.m Tuesdays - Saturdays

-Proficient typing and computer skills, including experience using Microsoft Office
-Previous experience operating a switchboard with a multi-line system desired
-Demonstrated problem solving skills
-Demonstrated experience working in a customer focused role
-Ability to multi task and thrive in a fast paced, ever changing environment.
-Ability to communicate openly, honestly and responsibly with others
-Ability to maintain a customer focus treating all customers with respect and integrity
-Ability to accept responsibility for agreements made and follow through as appropriate
-Ability to read, speak, and understand the English language
-Effective verbal and written communication skills required
-Ability to work weekends and holidays as needed

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